Transparent data stewardship
Privacy Policy
Your trust is our capital. This page explains exactly what data we collect, why we collect it and how we protect it.
Last updated: September 29, 2026
1. What data we collect
- Store and customer details: store name, owner name, customer code and national ID (for personnel authentication only).
- Contact channels: landline and mobile numbers, store address and city of operation.
- Business records: orders, invoices, payments (online, bank receipts and cheques) and partnership requests.
- Technical data: panel login logs, visited pages and session identifiers — for security and service improvement.
2. How we use this data
- Registering and processing orders, issuing invoices, tracking deliveries and answering your requests.
- Secure authentication in the customer, personnel and admin panels.
- Improving distribution services, planning store visits and notifying you about orders and payments.
- We never sell your data and never share it with third parties for advertising.
3. Sharing data with third parties
- Payment gateways (e.g. ZarinPal, Tejarat Bank and Parsian): only the amount and transaction ID needed to complete the payment are sent.
- Legal authorities: only when legally required and ordered by competent authorities.
- In no other case is your data shared without your consent.
4. Data security
- The site communicates over encrypted HTTPS; login sessions are protected with signed, time-limited tokens.
- Data access is limited to authorized personnel by job role, and every access is logged.
- Passwords and sensitive tokens are never stored in the browser or in logs.
5. Cookies
- We use essential cookies for panel login, language choice (Persian/English) and display mode (light/dark).
- The site has no advertising cookies or third-party trackers.
6. Your rights
- You may request to view, correct or delete your data at any time.
- Reach us via the contact page; we respond within 7 business days.
Have a question? Get in touch